Privacy Policy | Audio Delivery Network

Audio Delivery Network ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our services, including our platform, APIs, applications, and websites (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

We collect information in three primary contexts:

a. Client and Creator Information

We may collect personally identifiable information from Clients and Creators who interact directly with our Service. This may include:

Name and contact details (e.g., email address, organization name)
Account credentials
Billing and payment information
Usage activity within the Service

This information is used for account management, billing, support, service improvements, and occasional direct marketing (such as product updates and relevant announcements). We do not share this information with third-party marketers or data brokers.

b. Listener and End-User Information

We do not collect any personally identifiable information from listeners or end users of our Clients' services.

We may collect non-personally identifiable usage metrics for:

Billing our Clients based on Service usage
Providing usage analytics and reporting to our Clients
Monitoring service performance and abuse prevention

This data is never used for marketing purposes and is not shared with third parties, except as required for secure delivery or legal compliance.

c. Website and Marketing Analytics

We may use third-party tools such as Google Analytics to measure engagement with our websites and marketing efforts. These tools may collect:

Browser type and device information
Referring URLs and page views
IP-based location data
Cookies and usage data for remarketing or ad spend analytics

This data is aggregated and anonymized whenever possible and is used strictly for our internal business intelligence and marketing performance evaluation.

2. How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Service
To manage user accounts and billing
To respond to inquiries and support requests
To provide Clients with usage metrics and analytics
To analyze usage for system optimization and fraud prevention
To communicate with Clients and Creators about updates, features, and marketing offers (opt-out options are provided)

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information in the following limited circumstances:

With service providers who help us operate our infrastructure (e.g., cloud hosting, billing platforms), under strict confidentiality agreements
To comply with legal obligations, such as a valid subpoena or court order
To protect our rights, property, or users, including the detection or prevention of fraud or abuse

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and internal policy safeguards.

However, no system is 100% secure. You acknowledge and accept this risk when using the Service.

5. Data Retention

We retain usage data and account records for as long as necessary to fulfill the purposes outlined in this policy, including legal, operational, and billing requirements. Listener usage metrics are retained in aggregate or anonymized form where possible.

6. Your Choices and Rights

Clients and Creators may request access to, correction of, or deletion of their account data by contacting us at the address below.

Marketing emails contain unsubscribe links. You may opt out at any time.

We currently do not respond to Do Not Track (DNT) signals from web browsers.

7. International Data Transfers

Our infrastructure may process data in countries outside your own. By using our Service, you consent to the transfer and processing of your data in accordance with this Privacy Policy and applicable law.

8. Children's Privacy

Audio Delivery Network is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email. Continued use of the Service after changes take effect indicates your acceptance of the updated policy.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

privacy@audiodeliverynetwork.com